Office Manager Crisis/Aide

Montgomery, Alabama
MAMHA - Montgomery County
37,401.00  Hourly
24,580.00  Hourly
Full time
1st Shift





TITLE:                                  Office Manager (Crisis Residential Program)/Aide


CLASSIFICATION:            Administrative Specialist II


SALARY RANGE:              $24,580.00 - $37,401.00


SUPERVISOR:                     Director, Crisis Residential Program





This is responsible administrative work involving varied duties concerning the program in which the employee is assigned. Primary assignment is with client records, employee may also be assigned to perform duties in other departments/satellite offices.




Maintain surveillance of building, ground and utilities and initiate appropriate action to assure proper functioning, pleasant appearance and conservation of time, money and energy.


Assume custodial responsibility for equipment and assure that equipment is maintained and operational.  Stock adequate level of supplies.


Maintain central file on administrative matters as well as on consumer charts.


Keep minutes of general staff meetings and refer items for review to the attention of the Director of the Program.


Meet the public, give and obtain routine and non-technical information.


Answer the telephone, screen calls and refer to appropriate person. Process mail.


Responsible for billing and filing insurance.


Type letters and other materials as needed.


Responsible for consumer’s records being current and complete with all required forms.


Perform aide duties as needed.


On an emergency basis, transport consumers as needed.



Office Manager (Crisis Residential Program)




Working knowledge of office practices.


Ability to work independently or with a group.


Familiarity with principles and practices of medical records.



Excellent interpersonal skills and ability to communicate in a courteous manner with all persons, both personally and in writing.


Ability to relate well to the public, in person or on the telephone, in a pleasant manner.


Basic computer skills including some word processing/basic typing skills.


Knowledge of medical billing procedures.





Graduation from high school or its equivalent including or supplemented by courses in secretarial business practices, typing, computer and office equipment.  Must hold a driver’s license valid in Alabama, Must hold and maintain a current Red Cross First Aid/CPR and CPI Certificate.  MAC I Certificate prior to attaining position.


Must have and maintain a driving record that is acceptable to the Mental Health Center’s Insurance Carrier.



Must maintain liability coverage on personal vehicles.



                                                                    August 2016