DEFINITION:
This is responsible, position that provides supervision and care to seriously mentally ill consumers in either the temporary observation unit or the extended observation unit at the Carastar Crisis Center
DESCRIPTION OF DUTIES:
Monitor consumers in matters of grooming, money management, discipline, and social activities.
Conduct and document on periodic checks of consumers and facilities as assigned by program supervisor.
Conduct Basic Living Skill trainings in individual and group sessions.
Document all billable services, shift notes, and other significant interactions in electronic health record.
Ensure consumers sign for any billed services.
Assist in the arrangement for proper emergency medical care of residents when needed.
Routinely monitor and ensure facility safety and upkeep, assuring a suitable environment for residents.
Assist in de-escalation of consumers utilizing appropriate CPI techniques and documenting.
Perform basic housekeeping functions in all areas of the program.
Complete routine maintenance chores and see that equipment is maintained and in good working order.
Prepare meals following the program menu and document according to Food Bank and agency policies and procedures.
Observe the behavior, attitudes and physical condition of residents and report significant changes.
Transport and/or escort residents to appointments or activities as needed.
Complete Carastar reports and documentation as assigned.
Participate in training activities as required to enhance skills needed to work with the seriously mentally ill.
Monitor and comply with established procedures for accidents, fires, or other emergencies.
Ensure compliance with facility rules.
Complete reports and paperwork as assigned.
Cover other Carastar programs and locations as assigned by supervisor.
Administer medications if required and document on MAR and in Electronic Health Record.
REQUIREMENTS:
Knowledge of behavioral patterns and problems of the mentally ill.
Ability to develop skills necessary to provide basic supervision and care.
Ability and physical capability to assist in the restraining of consumers acting in an out-of-control manner.
Sufficient physical strength and mobility to help lift and support residents.
Knowledge of housekeeping procedures and facility maintenance.
Ability to effectively relate to and communicate with the seriously mentally ill.
Ability to understand and carry out oral and written instructions.
Must be moderately proficient in computer technology and systems.
Must be able to follow a menu and prepare meals.
QUALIFICATIONS:
Graduation from high school or equivalent plus two years of experience in supervising or providing care to individuals who are disadvantaged, emotionally or physically ill and/or behaviorally maladjusted.
Must hold a valid driver's license and maintain a driving record that is acceptable to Carastar's insurance carrier.
Must maintain at least liability coverage on personal vehicles.
Must secure and maintain current CPI, Red Cross First Aide, and CPR Certificates.
Must pass MAC I and MAC II certification training.
Must maintain MAC certification throughout employment.